Pre Order
Pre-Order Now
The Seeker
Pre-Order Timeline
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Pre-order on the website has been given
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2 week – order production went into
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1-2 weeks – order pack and gets shipped
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1 week – you have your order has been received
Frequently Asked Questions
The preorder period runs for 2 weeks. Once the preorder window closes, no additional orders will be accepted for that collection.
Production begins immediately after the preorder window closes. All orders are submitted together to ensure quality, consistency, and sustainability.
Production takes approximately 2 weeks once the preorder period ends.
Orders will ship after production is complete, typically 2–3 weeks after the preorder window closes. You’ll receive a confirmation email with tracking once your order ships.
Estimated total timeline:
Preorder (2 weeks) → Production (2 weeks) → Shipping
We use a preorder model to:
- Reduce waste and overproduction
- Ensure intentional, high-quality garments
- Produce only what is ordered
- Keep our collections exclusive and meaningful
This aligns with GIATI’s philosophy of intentional creation over mass production.
Some pieces may never be restocked, while others may return in limited quantities. Preordering guarantees you don’t miss out.
Because items are made-to-order, all preorder sales are final once the preorder window closes. Please double-check sizing and details before placing your order.
We recommend reviewing our size guide carefully before ordering. Since garments are made specifically for preorder customers, we are unable to offer size exchanges once production begins.
Refunds are available only during the preorder window. Once production has started, all sales are final.
Yes. Payment is collected at checkout to secure your preorder and reserve your item for production.
You’ll receive:
- An order confirmation email after purchase
- A shipping confirmation email with tracking once your order ships
Please ensure your email address is entered correctly at checkout.
Yes, we offer international shipping. Shipping times may vary depending on location and customs processing.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, and we’ll make it right.
